SUPPLIERS

New Vibration Travel acts as an agent for lodging providers, independent accommodation, tour providers, car-rental companies, ground operators, destination partners, and certain other suppliers of travel services shown on Client’s Itinerary (collectively, “Suppliers”). Client understands that New Vibration Travel is not the source or supplier of any travel services, and acts solely as an agent for the Suppliers. New Vibration Travel is not responsible for the acts or omissions of any Suppliers or their failure to provide services, adhere to their own schedules, or honor their contracts, and Client is subject to their cancellation policies and all other terms and conditions applicable to such Suppliers.

BOOKINGS

New Vibration Travel makes bookings for hotels, accommodations, activities and other travel services on behalf of its clients. By working with New Vibration Travel, Client authorizes New Vibration Travel to use the credit card information Client provides to make payments for these travel services on Client’s behalf. Client agrees to read and accept all reservation details, payment terms, and cancellation policies of each service booked. Client must notify New Vibration Travel of any error(s) in bookings within 24 hours of receipt of the confirmations. New Vibration Travel disclaims any liability associated with any such error(s) if New Vibration Travel is not notified within this time period. All accommodations within Client’s Itinerary must be booked through New Vibration Travel. Client may not book his or her own accommodations unless otherwise agreed upon with New Vibration Travel.

TRAVEL INSURANCE AND CANCELLATIONS

New Vibration Travel suggests that all travelers purchase travel insurance to protect against unforeseen circumstances. New Vibration Travel does not offer refunds of its Fees for canceled or altered trips. Client must notify New Vibration Travel in writing if Client declines to purchase travel insurance. Please see this helpful information from FAYE a preferred travel insurance partner, and you can obtain a quote. 

ITINERARY CHANGES

Once Client’s bookings have been secured and/or the Itinerary finalized, any additional changes to bookings and/or the Itinerary may incur an additional fee. 

PASSPORTS, VISAS AND VACCINATIONS

Client understands that if traveling internationally, Client must have a valid passport and Client may need to obtain one or more visas depending on which country/ies Client is visiting. Client’s passport must be valid at least six months after the date of Client’s return to the U.S. Additionally, the country/ies Client is traveling to may require proof of vaccinations. New Vibration Travel recommends visiting http://wwwnc.cdc.gov/travel/ to find information on health notices and recommended/required vaccinations for the country/ies Client will be visiting. Client accepts full responsibility for obtaining all such documents, visas, vaccinations and permits prior to the start of the trip and Client is solely responsible for any adverse consequences resulting from missing or defective documentation.

COVID-19

Certain travel destinations may impose COVID-related restrictions and requirements that could impact the course, cost, and timing of Client’s trip. It is Client’s sole responsibility to stay informed of these requirements and coordinate required testing for the destination(s) Client is visiting.

CLAIMS AND COMPLAINTS

If Client has a complaint against New Vibration Travel or any Supplier, Client must first inform New Vibration Travel at the earliest opportunity to allow the grievance to be rectified. Any such claim must be submitted in writing within 5 days of the end of the Client's trip. New Vibration Travel will work with its Suppliers to try to reach a satisfactory resolution for Client, but New Vibration Travel does not guarantee any particular outcome, refund or resolution. New Vibration Travel and Client will abide by the terms and conditions, contracts, and penalties of each Supplier, vendor and in-destination partner. 

INDEMNIFICATION AND LIMITATION OF LIABILITY

CLIENT SHALL DEFEND, INDEMNIFY AND HOLD HARMLESS NEW VIBRATION TRAVEL AND ITS AFFILIATES, AND EACH OF THEIR RESPECTIVE MEMBERS, MANAGERS, OFFICERS, EMPLOYEES, AGENTS AND REPRESENTATIVES, AND EACH OF THEIR HEIRS, EXECUTORS, SUCCESSORS AND ASSIGNS (THE “INDEMNIFIED PARTIES”) OF ANY OF THE FOREGOING AT CLIENT’S SOLE COST AND EXPENSE AGAINST ALL SUITS, JUDGMENTS, LOSSES, PAYMENTS, COSTS, EXPENSES (INCLUDING, WITHOUT LIMITATION, REASONABLE ATTORNEYS’ FEES), DAMAGES OR CLAIMS FOR DAMAGES, SETTLEMENTS, LIABILITIES, FINES AND PENALTIES OF THE INDEMNIFIED PARTIES ARISING FROM OR IN CONNECTION WITH CLIENT’S TRIP OR JOURNEY, INCLUDING, WITHOUT LIMITATION, ANY CLAIM OR LIABILITY FOR ANY DEATH, BODILY INJURY OR PROPERTY DAMAGE WHICH IS MADE, INCURRED OR SUSTAINED BY CLIENT OR ANY CLIENT INVITEES. THIS INDEMNIFICATION SHALL ALSO APPLY TO ANY RENTAL EQUIPMENT ORDERED THROUGH NEW VIBRATION TRAVEL FOR CLIENT USE OR USE OF ANY RECREATIONAL ACTIVITIES (INCLUDING ANY USE OF POOLS, WATER FEATURES, HOT TUBS, AND OTHER BODIES OF WATER) USED BY CLIENT. NEW VIBRATION TRAVEL SHALL IN NO EVENT BE LIABLE FOR SPECIAL, CONSEQUENTIAL, INDIRECT OR INCIDENTAL DAMAGES ARISING FROM OR IN CONNECTION WITH CLIENT’S TRIP, OR ARISING FROM THE BREACH OF ANY AGREEMENT BETWEEN NEW VIBRATION TRAVEL AND CLIENT, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NEW VIBRATION TRAVEL’S LIABILITY, IF ANY, SHALL BE LIMITED TO THE AMOUNT OF FEES CHARGED TO CLIENT.